Shipping and charges

How do we deliver?

Delivery & Shipping

We offer free shipping in the United Kingdom. Any order of pjur med products in United Kingdom always ships for free. Delivery in United Kingdom is carried out by Royal Mail Standard. All offered articles are immediately ready for shipping, unless otherwise stated in the product description.

Transportation damages

Please pay attention to the following procedure:
Despite all accuracy, the delivery may be damaged during transportation. In this case we will self-evidently refund the damaged articles free of charge.
Complaints about transportation damages must be immediately made to the forwarder (DHL/UPS) at receipt of the goods. You must subsequently inform us about any transportation damage detected. Should you wish to return the goods, please inform us by email, fax or telephone in advance.
Thank you very much for your understanding and your cooperation.